This Privacy Policy (“Privacy Policy”) is between you and LDP Logistics, Inc, on behalf of itself, its subsidiaries, and its affiliates (collectively, “LDP Logistics, Inc”, “we”, “us”, or “our”) and describes LDP Logistics, Inc’ treatment of information, including personally identifiable information or personal data (“Personal Information”) that LDP Logistics, Inc collects from you when you are accessing and/or using LDP Logistics, Inc services, its websites, software, and mobile applications, including the website: www.ldplogistic.com (collectively referred to in this Privacy Policy as the “Site” or “Services”). By accessing and/or using the Site, you agree that information you have provided, or provide in the future, including but not limited to Personal Information, may be used and disclosed as described below.
Collection of Personal Information
We collect your Personal Information to provide shipping services for goods you seek to send to or from the United States, and if you so elect, to effectuate LDP Logistics, Inc as your customs power of attorney.
What Types of Personal Information Does LDP Logistics, Inc Gather?
Information we collect from you: All information that you input when accessing and/or using the Site or Services is subject to collection and storage by LDP Logistics, Inc. Such information may include, but is not limited to, your name, company name, your job title, email and physical address, and telephone number.
We collect information from you when you use our web-based tools such as LDP Logistics 360°, when you subscribe to any of our newsletters or email alerts, or fill out a form. If you have elected to request that we provide you services by extending you credit, you have also provided additional Personal Information on the Credit Application.
Information we collect automatically: We may also automatically collect information regarding your interaction with, and use of, the Site. We may use a variety of methods to collect this information, including, but not limited to, cookies, pixel tags, Web beacons, embedded Web links, and other commonly used information gathering tools (“Automatic Data Collection Tools”). These Automatic Data Collection Tools collect certain standard information that your browser sends to us such as your browser type and language, access times, IP address, user-agent string, and click stream behavior.
SMS Disclosures: When you provide your phone number on any of our web forms, you consent to receive SMS communications from us. These communications may include transactional messages related to your shipments, account updates, and promotional messages. To opt-in to receive SMS communications, you must explicitly consent by replying with “TEXT START” to any opt-in request message you receive from us. You can opt-out of receiving promotional SMS messages at any time by replying “STOP” to any message you receive from us.
Use of Personal Information
LDP Logistics, Inc may collect and use the information about you and your company and company’s operations collected from you, as well as other information to do the following either directly or from or through our parent company or any affiliated company:
Enable Your Use of the Site and Provide Assistance: We may use your information to communicate with you regarding our products and services, your account information, or other customer service matters; to respond to your questions and instructions; and to enhance, customize, and personalize your experiences and communications with us.
Operate, Improve, and Analyze: We may use your information to operate, provide, improve and maintain our products and services, including analyzing user behavior and trends; to send you administrative messages and other information about LDP Logistics, Inc and its product offerings; to investigate or take action regarding violations or suspected violations of law or our terms; and to maintain the integrity of our network and address security issues.
Marketing and Promotion: We may use your information to communicate with you about products and services; administer surveys or other features; and display relevant marketing to you.
Information collected from any source may be combined to improve products and services and enable more targeted, tailored communications. It may also be aggregated and made available without identifying you to ascertain trends, products, security/privacy patterns and research, internal record-keeping and reporting, measuring and reporting learning, performance and other statistical information concerning any aspect of our Services and the Site.
Non-Sharing of Mobile Information
We will not share your mobile information with third parties or affiliates without your explicit consent. Your consent to receive SMS communications from us does not imply consent to share your mobile number with third parties for any purpose.
Data Retention and Opt-Out
We may collect and store your data for as long as you continue to access the Site and/or use the Services. You are not required to provide Personal Information in order to access the Site and/or view information regarding the services but must provide Personal Information in order to obtain services from us.
We maintain your Personal Information for as long as needed for the purposes indicated in this Privacy Policy or for such other period as may be permitted or required by law.
Information Security
Information security is important to LDP Logistics, Inc. We have established appropriate physical, electronic, and managerial safeguards to protect the information we collect from you or about you. These safeguards are regularly reviewed to protect against unauthorized access, disclosure, and improper use of your information, and to maintain the accuracy and integrity of that data. We use a variety of security measures, including encryption and authentication tools, to help protect your information. However, like other companies, LDP Logistics, Inc cannot guarantee 100% the security or confidentiality of the information you provide to us. Consequently, while we endeavor to safeguard your Personal Information against unauthorized access and disclosure, we do not warrant or guarantee the absolute security of any Personal Information you transmit to, from, or through the Site. In the event that we become aware of a security breach involving your Personal Information stored by or for us, we may notify you by posting such information to the Site or via email, to the extent available in connection with the Services, and as permitted by law.
Third-Party Privacy Policies
Once you leave this Site, whether independently or via links from the Site, the privacy policies of the Website to which you migrate will apply. This Privacy Policy applies to your interactions with LDP Logistics, Inc and this Site only.
Transfer of Data
The information we collect from you will be transferred to entities located in countries outside of the European Economic Area including the United States.
If you would like more information about this process and the safeguards applied, please contact us at info@ldplogistic.com.
Notice to California Residents About Your California Privacy Rights
In addition to the other rights described in this policy, if you are a customer residing in California, you have the right to request information regarding the third parties with whom LDP Logistics, Inc has shared customer personal information for direct marketing purposes during the past year. You have the right to submit a request to LDP Logistics, Inc at its designated address and receive the following information within 30 days of its receipt of that request: (1) the types of personal information disclosed to third parties during the immediately preceding calendar year, (2) the names and addresses of third parties that received the personal information, and (3) if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of its products or services. You are entitled to receive a copy of this information in a standardized format. The information provided will not be specific to you individually. All such requests must be in writing and sent to LDP Logistics, Inc’ designated address set forth in the “Contact Us” Section.
Applicability to Children
LDP Logistics, Inc takes the privacy of children seriously. The Site and Services are not directed at children, we do not knowingly collect personal information from children under the age of 13 through the Site, and we request that children under the age of 13 not download the Site or submit any personal information through the Site.
If we are advised in writing that we have inadvertently received or collected personal information from a child under 13 years of age, we will remove such information from our database.
Your Rights
You may have certain rights relating to your personal information. These rights may include the right to request access to the data we hold about you, or obtain a copy your Personal Information, to request that your Personal Information is erased or inaccurate information is corrected. You may also have the right to ask us to restrict how we process your Personal Information, or withdraw your consent to our processing of your Personal Information. You also have the right to lodge a complaint regarding any violations of FACTA in the U.S. or GDPR (General Data Protection Regulation) in the European Union with the applicable supervisory data protection authority (i.e., in the country where you reside). Please contact us as described in the “Contact Us” section to exercise any of these rights.
Changes
We may update this Privacy Policy from time to time without prior notice. Any changes to our Privacy Policy will become effective upon posting of the updated Privacy Policy on our website at www.ldplogistic.com. We encourage you to bookmark our Internet sites and to periodically review them to ensure familiarity with the most current version of our Privacy Policy. We may ask you to affirmatively acknowledge consent to any changes to this Policy (e.g., by checking a box or clicking a button) at the time of your next interaction with the Site that requires provision of Personal Information as a condition of continuing use of the Site.
Contact Us
If you have any questions regarding privacy while using the Site, or otherwise need to contact us about anything related to this Privacy Policy, please contact us at: info@ldplogistic.com or (732) 218-9958 or:
LDP Logistics, Inc.
368 Washington Rd.
Suite 4
Sayreville, NJ 08872
Telephone: 732.218.9958